Privacy policy
Last updated September 17, 2026
Yeti Heating and Air LLC ("Yeti", "we", "us") runs ineedyeti.com and provides heating and air conditioning service in Utah County, Utah. This policy explains what information we collect, how we use it, and the choices you have.
What we collect
- Information you give us when you fill out a form on our website or a lead form on Facebook or Instagram, call us, or text us. That can include your name, phone number, email, service address or ZIP code, and details about your home and heating or cooling system.
- Information about your visit, such as pages viewed, the ad or link that brought you to the site, device and browser type, and general location. This is collected through cookies and similar tools, including the Meta Pixel.
How we use it
- To contact you about the service, repair, or quote you asked for, by phone call or text message.
- To schedule and carry out work, prepare quotes, and follow up afterward.
- To check whether utility rebates or financing options apply to you, when you ask us to.
- To understand which ads and pages work, and to show our ads to people likely to need them.
Who we share it with
We do not sell your personal information. We share it only with:
- Financing and lease providers, only when you choose to apply for financing or a lease through us.
- Service providers that run parts of our business for us, such as website hosting and form handling, phone and text messaging, and scheduling software.
- Advertising platforms such as Meta, which receive website activity data through the Meta Pixel to measure and deliver our ads.
- Authorities, when the law requires it.
Calls and text messages
When you send us a form, you agree that we may call or text you about your request. Message and data rates may apply. Reply STOP to any text to stop receiving them, or tell us on a call that you do not want further contact.
Cookies and ad choices
You can block or delete cookies in your browser settings. You can control the ads you see on Facebook and Instagram in your Meta ad preferences.
How long we keep it
We keep customer and job records for as long as we need them to provide service, honor warranties, and meet tax and licensing record-keeping rules. We delete quote requests that did not become customers when they are no longer needed.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, subject to records we are required to keep. Call or write to us using the details below.
Children
Our services are for adults. We do not knowingly collect information from children under 13.
Contact us
Yeti Heating and Air LLC
1160 S State St Ste 200, Orem, UT 84097
(385) 304-4822
Changes
We may update this policy. The date at the top shows when it last changed.